To get a quote for our security services, simply contact us via phone at 07379297373 or email at support@flairsecurity.co.uk. We'll need to know the type of service required (door supervisors, event security, retail security, etc.), the duration, location, and any specific requirements. Our team will provide you with a detailed quote within 24 hours.
Yes, absolutely. All our security officers are fully SIA (Security Industry Authority) licensed. We ensure that every member of our team holds the appropriate SIA license for their role, whether it's door supervision, security guarding, or close protection. We also conduct regular training and background checks to maintain the highest standards of professionalism.
We provide security services throughout London and the surrounding areas. Our main office is located in East London (E13 9AR), and we regularly service venues, events, and businesses across Greater London. For locations outside our immediate area, please contact us to discuss availability and any additional travel costs.
When requesting a quote, please provide: the type of security service needed (door supervisors, event security, retail security, etc.), the date and time of the event or service period, the location and address, expected number of attendees or size of premises, any specific requirements or concerns, and your contact details. The more information you can provide, the more accurate our quote will be.
Yes, you can cancel or modify your booking. We understand that circumstances can change. Please contact us as soon as possible if you need to cancel or modify your booking. Cancellation policies vary depending on the notice period - cancellations made with at least 48 hours' notice typically incur no penalty, while shorter notice may be subject to charges. Please refer to your service agreement for specific terms.
Our refund policy depends on the circumstances and timing of the cancellation. If services are cancelled with adequate notice (typically 48 hours or more), we will provide a full or partial refund as outlined in your service agreement. If we are unable to provide the agreed service due to our error, you will receive a full refund. For ongoing contracts, refunds are calculated based on unused service periods. Please contact us to discuss your specific situation.
We understand that security needs can arise at short notice. For urgent requirements, we can often provide security personnel within 24-48 hours, subject to availability. For planned events or ongoing contracts, we recommend booking at least one week in advance to ensure availability and allow time for proper briefing. For last-minute requests, please call us directly at 07379297373 and we'll do our best to accommodate your needs.
Our pricing is based on several factors including: the type of security service required, the number of security personnel needed, the duration and hours of service, the location and any travel requirements, the level of risk or complexity, and whether it's a one-off event or ongoing contract. We provide transparent, competitive pricing with no hidden fees. Contact us for a detailed quote tailored to your specific needs.
Our office is located at Unit 2a, 349, Green st, London E13 9AR. While we're based in East London, we provide security services throughout Greater London and surrounding areas. You can reach us by phone at 07379297373 or email at support@flairsecurity.co.uk. We're available 24/7 for emergency security needs.